Contact & support
We're here by email.
Send us a support request or email us directly. Requests are answered by email by the Vantivelo team.
Questions about the product
What's included, how the assessment works, the difference between a Strategy Roadmap and a membership.
Email us about thisAccount & membership help
Sign-in trouble, changing your email, membership changes, cancellation, or deleting your account.
Email us about thisBilling & purchases
Questions about a Strategy Roadmap purchase or a membership charge.
Email us about thisBefore you write
- Many questions are answered on the FAQ and the pricing page.
- If you're signed in, you can manage your email address, export your data, and delete your account from your account settings.
- Please don't include passwords or payment card details in an email to support.
Vantivelo does not currently offer phone or live-chat support. Vantivelo is not an emergency service — if you are in crisis or in danger, contact local emergency services or a qualified professional.