1. What Vantivelo is
Vantivelo is a relationship intelligence platform. It analyses information you provide and produces written analysis, a practical strategy, structured exercises, and ongoing guidance — all generated by automated systems. It's a tool for thinking more clearly about your own situation and deciding what to do next.
2. It is not therapy or clinical care
Vantivelo is not therapy, counselling, psychotherapy, or any form of mental-health treatment. It does not assess, diagnose, or treat any condition, and it is not a substitute for care from a qualified professional.
Nothing on the platform should be read as a clinical opinion about you or about anyone you describe — including any language about patterns, attachment, or emotional dynamics. Those are framings to think with, not diagnoses.
3. There is no human professional behind it
Vantivelo Coach is a software feature, not a person. It is not a therapist, counsellor, clinician, or human coach, and your use of it does not create a professional, clinical, or fiduciary relationship with anyone. Membership provides access to platform functionality, not human coaching time.
4. It is not legal, medical, or financial advice
Relationships touch on marriage, separation, living arrangements, children, money, and health. Vantivelo may discuss those subjects, but it does not give legal, medical, or financial advice, and it is not a substitute for a qualified lawyer, clinician, or financial professional. For decisions with legal, medical, or financial consequences, please consult someone qualified in your jurisdiction.
5. It is not an emergency service
Vantivelo does not provide crisis support, and it is not monitored for emergencies. It cannot detect that you are in danger, cannot summon help, and cannot respond in real time.
If you are in immediate danger, or you're worried about your safety or someone else's, contact your local emergency services or a crisis line in your country right away. If you're experiencing abuse, or thoughts of harming yourself or someone else, please reach out to a qualified professional or crisis service rather than to Vantivelo.
6. Outputs can be wrong
Everything Vantivelo produces is generated by automated systems from the information you've given it. It only hears your side of a situation, it can misread uploads, and it can be confidently mistaken. Use your own judgment, and treat guidance as a perspective rather than a verdict. The detail is in the AI Disclosure.
7. No guaranteed results
We don't guarantee any particular outcome in your relationships or your dating life. Vantivelo gives you a clearer read and a practical plan; what happens next depends on circumstances and people outside our control — including other people, who have their own choices to make.
8. Your decisions are yours
You decide what to act on and what to ignore. Vantivelo is not responsible for decisions you make, conversations you have, or actions you take based on guidance from the platform. Where a decision is significant — leaving, staying, reconciling, confronting, disclosing — take your time and involve people qualified to help.
9. Information about other people
Guidance about someone else is based only on your description of them. It is not an assessment of that person, not evidence about them, and should not be used as though it were — including in any legal, employment, or formal proceeding. Only share material you're legally entitled to share, as set out in the Acceptable Use Policy.
10. How this fits with our Terms
This disclaimer forms part of the Terms of Service, which contain the full warranty disclaimers and limitations of liability. Nothing here removes rights you have under the consumer law that applies where you live.
Questions about this policy?
Email is our support channel. Write to support@vantivelo.com and we'll get back to you.

