1. Vantivelo's guidance is generated by automated systems
We want you to know this clearly rather than discover it later. The written work Vantivelo produces for you is generated by automated systems — not written by a therapist, a counsellor, or a human coach reading your case.
That includes:
- your personalized analysis of your assessment;
- your Personalized Strategy Roadmap;
- your Homework curricula and the feedback on your responses;
- your Coach responses, follow-ups, and proactive check-ins;
- the transcripts and summaries produced from files, images, audio, and video you upload; and
- the audio narration of your reports and roadmaps.
2. How it produces something personal
The quality comes from context, not from a template. Your guidance is built from what you wrote in your assessment, what you've said in Coach conversations, what you uploaded, your Strategy Roadmap and Homework, and the structured notes the platform keeps about your patterns, goals, and preferences. That's why it can notice change over time and stay consistent across sessions — and why it gets more useful the more honestly you engage with it.
3. There is no human coach
Vantivelo Coach is a feature of the software. It is not a person, it is not supervised by a clinician reviewing your individual case, and it does not create a professional or clinical relationship. Membership buys access to platform functionality, not human coaching time.
4. What it can get wrong
Automated systems are useful and imperfect. Treat what you receive as a well-informed perspective to think with, not as a verdict. Specifically:
- It can be confidently wrong. An interpretation can read as certain while resting on a misunderstanding.
- It only knows your side. Vantivelo hears your account of a situation, not the other person's.
- It can misread uploads. Transcription and image analysis can mishear words, miss context, or misattribute who said what.
- It can miss nuance that matters — culture, history, neurodivergence, disability, faith, or circumstances you haven't mentioned.
- It can be inconsistent. Two similar questions can produce differently framed answers.
- It cannot verify facts about other people, and it should never be treated as evidence about anyone.
If something you read doesn't match your lived reality, your reality is the better source. Tell your Coach it got something wrong — correcting it improves what comes next.
5. Use your own judgment
Vantivelo is informational and guidance-oriented. You decide what to act on. Decisions about your relationships, your safety, your family, your finances, and your health are yours, and you remain responsible for them. Where a decision is significant, consider it alongside people who know your situation and, where appropriate, a qualified professional.
6. No guaranteed outcomes
We don't promise that following your Roadmap will save a relationship, end one well, improve your dating life, or produce any other result. Nobody can honestly promise that. What Vantivelo offers is a clearer read on your situation and a practical plan to work from.
7. Not therapy, medical, legal, or financial advice
Automated output is not professional judgment. Vantivelo does not diagnose, treat, or provide therapy, medical care, legal advice, or financial advice, and it is not an emergency service. See the General Disclaimer.
8. Your content and third-party processing
Generating this guidance means your content is processed by third-party technology providers acting on our behalf — including Google's Gemini AI services for analysing and transcribing your uploads, and the AI infrastructure our platform uses to generate written guidance and narration. Those providers may not use your content for their own purposes. We do not sell your content and we do not use it to train publicly available AI models. The full picture is in the Privacy Policy.
9. Staying in control
You choose how much to share, and you can pause personalization or clear what your Coach remembers at any time from your settings — see Data Deletion & Privacy Rights. Vantivelo doesn't make automated decisions that produce legal or similarly significant effects about you; it produces guidance you choose whether to act on.
10. This will change
The technology underneath Vantivelo evolves, and so does this disclosure. We'll keep it accurate about what the platform actually does rather than leaving generic language in place.
Questions about this policy?
Email is our support channel. Write to support@vantivelo.com and we'll get back to you.

