Everything you agreed to, in plain language.
These policies describe how Vantivelo works, what you're buying, how your information is handled, and what you can expect from us. Written to be read, not skimmed past.
Terms of Service
The agreement between you and Vantivelo: what the platform is, what you purchase, and the rules that apply to your account.
Read policyPrivacy Policy
What information Vantivelo collects, how it is used to produce your analysis and guidance, and who processes it.
Read policyRefund Policy
How refunds work for the $39 Strategy Roadmap, recurring membership charges, and duplicate or erroneous charges.
Read policyCancellation Policy
How to cancel a membership, what happens to your access afterwards, and why your purchased Roadmaps are unaffected.
Read policyAI Disclosure
How automated systems produce your analysis, Strategy Roadmap, Homework, and Coach responses — and their limits.
Read policyGeneral Disclaimer
Vantivelo is not therapy, medical care, legal or financial advice, and not an emergency service.
Read policyAcceptable Use Policy
What you may and may not do on Vantivelo, including what you are allowed to upload.
Read policyData Deletion & Privacy Rights
Download your data, clear what your Coach remembers, delete your account, and make a privacy request.
Read policyCookie Policy
The cookies and browser storage Vantivelo uses to keep you signed in and to protect your work in progress.
Read policy
All policies last updated 24 September 2026. Questions? Email support@vantivelo.com.